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Exactly what does "disabling" your Hey-Ai account do?

  • euphonious
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9 years 6 months ago #411926 by euphonious
Is my understanding correct in that "disabling" simply means temporarily making your account "disappear" to other users with the option to return to the account another time, with all contacts, message archives and profile details preserved?

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9 years 6 months ago #411931 by thadeusz

euphonious wrote: Is my understanding correct in that "disabling" simply means temporarily making your account "disappear" to other users with the option to return to the account another time, with all contacts, message archives and profile details preserved?


Hi euphonious,

Thanks for your question. From my understanding it means exactly what you just said.

If you want to enable your account you have to contact an administrator, e.g. tenshi, kari, or me. If you can't reach one, just get into contact with one of our team members, e.g. tamm, nicki, illusivehorizon, or chibii, and they'll forward your enquiry to the person in charge.

Hope I could help. Regards
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9 years 6 months ago #411939 by pombers
The problem is that you need an account to activate your old account :).

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9 years 6 months ago #411940 by thadeusz

pombers wrote: The problem is that you need an account to activate your old account :).

Incorrect. You can get into contact with our mods via chat or send us an e-mail:

www.hey-ai.com/forum...-mail-addresses
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9 years 6 months ago #412167 by euphonious
How long will my account be held for in its deactivated state before it is deleted?

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9 years 6 months ago #412169 by thadeusz
Accounts with 2years of inactivity will be deleted.

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