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I can't upload profile pic
10 years 4 months ago #377184
by Yagairudi
I can't upload profile pic was created by Yagairudi
I don't know why but I can't upload a picture of me even though I went and tried to upload a pic of me.
I went to the portrait tab and selected to upload a new pic. Nothing happens and it takes me to my general info page.
I went to the portrait tab and selected to upload a new pic. Nothing happens and it takes me to my general info page.
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10 years 4 months ago - 10 years 4 months ago #377189
by thadeusz
There was some error with your "how tall are you" field. It should work now. Please try again. If it doesn't contact me via PM.
Hey-Ai puts only a constraint to the picture's file size (max. approx. 2MB), but not to it's dimension.
Replied by thadeusz on topic I can't upload profile pic
Yagairudi wrote: I don't know why but I can't upload a picture of me even though I went and tried to upload a pic of me.
I went to the portrait tab and selected to upload a new pic. Nothing happens and it takes me to my general info page.
There was some error with your "how tall are you" field. It should work now. Please try again. If it doesn't contact me via PM.
asiastar67princess wrote: mmmh...?? maybe its not your device... check to see if there are certain number of pixels x pixels that heyai feels photo should have. if everything seems fine on that end, notify the administrator right away. and if that doesn't help, then inbox me.
Hey-Ai puts only a constraint to the picture's file size (max. approx. 2MB), but not to it's dimension.
Please Log in or Create an account to join the conversation.
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